Thank you for your order.

We’ve received your submission and someone from Merestone will be in touch soon to start your project. Feel free to bookmark this page. Below is a copy of the terms and conditions that were attached to your order form.

If you have any immediate questions, please contact:

Megan Hill
ELC Labor, Travel, and Trucking Specialist
480-945-4631
meganhill@merestone.com

TERMS AND CONDITIONS

Pricing includes your yard greeting for one day, with a single phrase and name, delivery, setup and pickup.

All packages start at $100.00. Greetings over 25 letters/numbers are additional.

Delivery $25.00

Deliveries between 8pm-7am, weekends, and holidays are an additional $50.

Additional Graphics are $5.00/each

Photo Frame Graphics are $25.00 when added to a package. $50.00 on its own without a greeting (star and balloon graphics are always included to go around the frame).

PAYMENTS & DELIVERY

• Preparing a greeting takes a lot of prep work and organization to get the details right. Due to this, payment is required at a minimum of 24 hours prior to delivery of yard greeting.
• Due to the unique nature of each setup and number of greetings booked each day, we cannot guarantee a specific delivery/pick up time. We only guarantee that the greeting will be delivered within the window specified on your confirmation.
• If your greeting is a surprise for an address other than your own, we require that you please notify someone in that household that we will be on their property during the scheduled window for setup and take down. By booking the sign and paying 24 hours in advance, you agree that we have the permission to be on property. Purchaser is responsible for the sign while placed in the yard and should forward our policies to the homeowner.
• Please water your yard in the days leading up to your delivery. If we are unable to install a greeting due to ground conditions when we arrive, signs are refunded up to $50 due to time spent prepping and travel.
• We cannot put signs in pea gravel, concrete, mulch, flower beds, thick landscaping, hard packed soil that has been used as a driveway, for example. We install signs on lawns. We define lawns as unobstructed soil with grass on the top.
• Please do NOT remove our signs from your lawn for ANY reason.  If they need to be taken down before your scheduled removal time, please contact us and we will take care of it ASAP.

• We encourage you to pose next to the display for photographs, but for the safety of everyone, please do not touch, lean on, or play near the display. Our items will not safely support any weight or pressure.
• We will not be held liable for injuries or damages that occur.
• Please do NOT attach anything (balloons, string, decorations, etc.) to any part of the display.
• Please do NOT mow or edge around or take down the yard sign display for lawn maintenance purposes.  Damage caused by mowing & yard maintenance will be assessed & billed at our replacement cost.
• If you have a lawn service scheduled during the duration of your display it is your responsibility to inform them of this policy or simply reschedule for them to come after the sign is removed.
• If you have any outdoor pets, please keep them away from the signs.  Damage caused by pets will be assessed & billed at our replacement cost.  We strongly encourage you to keep them fenced in a separate area or indoors for the duration of your rental.
• All signs are the property of Merestone. You will be held responsible for all damages/replacement charges.
• Merestone and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the setup or removal of any rental.

• We will photograph your yard greeting rental for use on our business website, Instagram, and Facebook pages and publicly congratulate the recipient unless you otherwise inform us not to do so.
• We will place a small sign in your yard with our contact info. This sign is unobtrusive to your custom greeting, please do not move it.

• We respectfully reserve the right to cancel an order if we feel the delivery area may be unsafe for our employees or our signs. We will contact you if this situation arises to decide on an alternative arrangement/solution.
• We will not be able to set up or take down the display under severe hazardous weather conditions including but not limited to hail, lightning & excessive wind.
• We will do our best to make alternative scheduling arrangements, but if we are unable to set up a greeting because of severe weather, you will receive a full refund.
• We reserve the right to pull a greeting early if hazardous weather conditions arise.
• If you must cancel your yard greeting, you must do so AT LEAST 48 hours BEFORE your scheduled delivery in order to receive a refund.
• Rescheduling a greeting for any reason is subject to availability.
• If the incorrect address is provided, refunds will not be issued if sign has been placed.  Addresses are copied & pasted directly from the booking form.  PLEASE double check address prior to our arrival. 
• In the event we have been provided an incorrect address and we cannot install the sign a maximum refund of $50 will be issued.

Customer agrees to protect, defend, indemnify Merestone and hold its officers, employees and agents free and harmless from and against any and all losses, penalties, damages, settlements, costs, charges, professional fees, or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Merestone rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, provide defense for any such claims, etc., at his sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement.